This Social Business Report is one of the best I’ve seen. There is a tremendous amount of information presented in this material. Here are the highlights:

In a recent well written article by Keith M. Higdon entitled “Understanding the Data Life Cycle for the Effective Analysis of Risk”, Mr. Higdon does a great job of defining the steps that take you from data source to actionable insight. 

 

Seth Grimes spoke at our Webinar about content analytics -- a centerpiece of the IBM-enherent offering. Seth is organizing a Smart Content Conference on October 19 in New York that further explores the topic: analytics solutions that enrich and monetize Web, enterprise, and social content. I hope you can attend!

Most of my discussions these past several weeks have involved the risk and opportunity of social media and the growing number of customer and employee interaction channels. The explosion of data and content is not limited to social media and represents a top of mind issue for many companies.

enherent is doing a webinar on August 26th with Compliance Week, the leading information service on Governance, Risk and Compliance. We shot a video to promote the webinar, and it is available on their website: Compliance Week. 

I spent some time today with Compliance Week Editor & Chief Matt Kelly. A video of our discussion will be available via the Compliance Week website around August 10th.

 

Seth grimes did his usual outstanding job pulling together industry thoughts on text analytics in his recent report Text Analytics Opportunities and Challenges for 2010.  

In this article by Bernhard Schindlholzer titled Five use cases to leverage Twitter, Mr. Schindlholzer does a great job describing the value of the insight available via Twitter.

I’ve been talking a lot lately about the market confusion in the text analytics space - and social media monitoring is as confusing as any application of text analytic technology.   Knowing how many times a product or service is mentioned on twitter does not provide valuable insight.